Returns & Exchanges
At Lavender Hill Clothing, we want you to be completely satisfied with your purchase. If your items are not quite right, you can return or exchange them within 30 days of receipt, provided they are in their original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the garments in their original packaging, ensuring all labels are intact and the package is securely sealed for transit.
Generate Shipping Label
Download and print your pre-paid return shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your parcel to the designated courier service and keep your proof of postage until your refund or exchange has been fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing