Frequently Asked Questions
Everything you need to know about your Lavender Hill experience.
What materials are used in Lavender Hill Clothing?
We specialize in high-quality, sustainable fabrics including premium Micro Modal, organic cotton, and luxury jersey blends designed for comfort and durability.
How long will it take to receive my order?
Standard shipping within the UK typically takes 2-3 business days. International orders generally arrive within 7-10 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return label.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my Lavender Hill garments?
To maintain the softness and shape of our clothing, we recommend machine washing on a gentle cycle at 30°C and laying flat to dry. Avoid tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout process.